How can we help?

The price depends on the quantity, the printing method and the number of colours. Tell us roughly how many pieces you need, what they are for and when you need them by, and we will recommend the best option for your budget and send a quotation.

Our minimum order is 20 pieces.

Our minimum order is 20 pieces.

The price covers the product and the printing, including the silkscreen mould where silkscreen is used. Delivery is charged separately unless your order qualifies for free delivery.

Yes. Since the artwork and delivery are already arranged, adding items such as lanyards or tote bags usually costs less than ordering them separately. Let us know and we will include them in your quotation.

Yes. Custom names or numbers can be added on DTF, embroidery, sublimation and laser-engraved items for a small additional charge per piece. Send us the list and we will include it in the quotation.

Silkscreen needs one mould per colour per print location, so fewer colours means a lower price. A larger quantity also lowers the price per piece because the mould is a one-time setup.

Yes. Customers in Malaysia are quoted in Malaysian ringgit (MYR).

Yes. We offer 10% off your first order, or for students and non-profits, and 10% off when you give us more lead time.

We reply within 1 working day.

Schools, corporates, events and charities.

Our sizes range from XS to 4XL.

Yes. Our in-house designers prepare a mock-up for you before anything is produced, and production matches the approved mock-up.

Your mock-up is usually ready on the same working day.

You can ask for as many mock-up revisions as you need.

Ideally a high-resolution file of 300 dpi or above with a transparent background, sent as a zip file in PNG, AI or PSD format. If your design was made in Canva, share the Canva link and we can retrieve the files directly. Other formats such as PDF or JPG can still be used, but they may need extra time and cost.

Please send a higher-resolution version, at least 300 dpi, so the lines print clean and sharp. Edges that look blurry or pixelated when zoomed in will not print well.

Yes. We can redraw and trace your logo from a low-quality file.

Lines should be at least 1 mm wide for silkscreen and 2 mm wide for DTF. Thinner lines may not print clearly, so we will flag them and suggest making them bolder.

We use standard placements. A chest logo sits at our standard left or right chest position. A back print sits about 10 to 15 cm below the collar so it looks balanced when worn. The mock-up is shown flat, so placement can look slightly different from how it appears when worn.

A5 is up to 14 x 20 cm, A4 is up to 20 x 28 cm and A3 is up to 28 x 40 cm. To go bigger, we move the print up to the next size, which adjusts the price. Silkscreen also needs a 2 cm border for the mould.

Colours can vary slightly on different surfaces and materials, and the industry standard is about 90% accuracy. Photos and screens are not reliable for colour, so please send a Pantone code if you have one. If not, we can match it using our colour card.

Yes. Every order gets a free virtual sample, which is a video or photos for your approval before bulk production starts. A physical sample is optional and paid: it is RM60 per design plus RM60 delivery. A physical sample is ready within 7 to 10 working days after artwork confirmation, and this is not part of the main production time.

For apparel we offer silkscreen, DTF, DTG, sublimation and embroidery. For other items we offer UV printing on hard surfaces, laser engraving on metal and PU, hot-stamping on PU leather, embossing on leather, and silkscreen or pad printing on bags and pens.

For larger quantities we usually recommend silkscreen. It lasts the longest, gives solid and consistent colours on every piece, and is the most cost-effective at volume. DTF suits small quantities and full-colour designs, but it is less long-lasting than silkscreen. Silkscreen is not suitable for gradients, photos or designs with many colours.

DTF is usually the best choice for full-colour designs and gradients. Sublimation also works for all-over full-colour prints on polyester.

Sublimation gives an all-over print and works on polyester only, on light-coloured garments.

Yes. Embroidery gives a premium stitched look and is popular for corporate wear. It supports up to 8 thread colours. It is not suitable for gradients, fine detail or cuffs, and thin lines should be at least 2 mm.

It depends on the printing method. Sublimation is not suitable for dark garments, and DTG on a black shirt needs a white base, which costs more. Tell us your garment colour and we will recommend the right method.

Our CT21 and CT24 cotton shirts use premium 42-count cotton. All our dri-fit shirts are made from recycled plastic bottles, and we also have organic cotton options. Tell us whether you prefer cotton or dri-fit and we will recommend suitable models.

Yes. Our budget range includes CT16E (black and white only), DF01E, HD28E and WB01E, which offer good value for money.

No. Each model is dyed in a separate batch, so the colour may vary slightly between models. We can arrange a sample first if the colour match matters to you.

Yes. We can add custom labels, hangtags and special packaging, which are quoted separately.

Our standard lead time is 2 to 3 weeks after artwork and payment confirmation. We confirm the date with our production team before promising it.

Yes, we can arrange expedited orders at an additional charge. Tell us your deadline and we will check with our production team and confirm whether it is possible.

Rush orders can often be arranged. Tell us your deadline and we will check with production and confirm.

Delivery to Malaysia is RM60 per address, and it is free for orders of RM3,000 and above.

Each order is delivered to one address, either residential or office, and someone must be present to receive it. We cannot deliver to pickup points, bus stops or car parks. A fixed delivery time slot is available for an additional RM90.

Yes. Shipping cost and time depend on the destination, so please ask us for a quotation.

Once your order is shipped, we send you the tracking number. Delivery usually arrives 1 to 3 working days after shipment. You can also ask us for a status update at any time.

We deliver to your address. Collection from our office is not available.

We accept bank transfer.

Please tell us as soon as possible. Changes are possible before production starts, but some changes may not be possible once production has started.

We are sorry to hear it. Please send us a photo of the issue. We will check it against the approved mock-up and get back to you on the same day.

Because all items are custom-made, we cannot accept returns for a change of mind. If there is an error on our side, we will make sure it is rectified.

Yes. We will check your previous order and confirm the price, as prices may have changed. Repeat orders follow the quality of your previous order, and we keep your approved colour on record so it can be matched.

We check each order against your approved mock-up.